Overseas Jobs l Customer service Coordinator Vacancy

America is famous countries where foreigners can find a job easily now Customer service Coordinator vacancy is now

available here in Travel leader Group.

Responsibilities

Customer Service

• Must communicate directly designated contacts in regards to research and outcomes.

• Must coordinate with any customer payouts or credits

• Must Provide monthly reporting for reported service issues

• Provide analysis & trending in regards to service issue root cause.

• Must Provide recommendations for training and or process improvement based on analysis.

• Meet with Operations Director on a monthly basis to review service issues

• Provide direction to agencies when looking for support

• How to complete a booking with the Travel Collection preferred vendors numbers

• Questions regarding Pay with Points redemption

Program clarification

• Must Direct Contract Inquiries to the right induvial within the individual BUs

• Report questions & commission questions

Qualifications

5+ years experience

• Excellent written and verbal skills is needed
• Must Excellent customer service skills
• Expert in handling Strong attention to detail
• Must Strong Microsoft office skills (word, excel)

Leadership Abilities

Demonstrates exceptional team work

Proactively offers support when ability matches need

Acts as a leader among peers

Thanks peers for support they have provided

Consistently demonstrates master for guiding principles in daily work habits

Must have Ability to provide constructive feedback to agents, peers & leaders when appropriate

Ability to handle difficult situations

To apply click here

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