Overseas Jobs l Customer service Coordinator Vacancy
America is famous countries where foreigners can find a job easily now Customer service Coordinator vacancy is now
available here in Travel leader Group.
- Must communicate directly designated contacts in regards to research and outcomes.
- Must coordinate with any customer payouts or credits
- Must Provide monthly reporting for reported service issues
- Provide analysis & trending in regards to service issue root cause.
- Must Provide recommendations for training and or process improvement based on analysis.
- Meet with Operations Director on a monthly basis to review service issues
- Provide direction to agencies when looking for support
- How to complete a booking with the Travel Collection preferred vendors numbers
- Questions regarding Pay with Points redemption
- Must Direct Contract Inquiries to the right induvial within the individual BUs
- Report questions & commission questions
5+ years experience
- Excellent written and verbal skills is needed
- Must Excellent customer service skills
- Expert in handling Strong attention to detail
- Must Strong Microsoft office skills (word, excel)
Demonstrates exceptional team work
Proactively offers support when ability matches need
Acts as a leader among peers
Thanks peers for support they have provided
Consistently demonstrates master for guiding principles in daily work habits
Must have Ability to provide constructive feedback to agents, peers & leaders when appropriate
Ability to handle difficult situations
To apply click here
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