Overseas Jobs l Customer service Coordinator Vacancy

Overseas Jobs l Customer service Coordinator Vacancy

Overseas Jobs l Customer service Coordinator Vacancy

Overseas Jobs l Customer service Coordinator Vacancy

America is famous countries where foreigners can find a job easily now Customer service Coordinator vacancy is now

available here in Travel leader Group.

Responsibilities

Customer Service

  • Must communicate directly designated contacts in regards to research and outcomes.

  • Must coordinate with any customer payouts or credits

  • Must Provide monthly reporting for reported service issues

  • Provide analysis & trending in regards to service issue root cause.

  • Must Provide recommendations for training and or process improvement based on analysis.

  • Meet with Operations Director on a monthly basis to review service issues

  • Provide direction to agencies when looking for support

  • How to complete a booking with the Travel Collection preferred vendors numbers

  • Questions regarding Pay with Points redemption

Program clarification

  • Must Direct Contract Inquiries to the right induvial within the individual BUs

  • Report questions & commission questions

Qualifications

5+ years experience

  • Excellent written and verbal skills is needed
  • Must Excellent customer service skills
  • Expert in handling Strong attention to detail
  • Must Strong Microsoft office skills (word, excel)

Leadership Abilities

Demonstrates exceptional team work

Proactively offers support when ability matches need

Acts as a leader among peers

Thanks peers for support they have provided

Consistently demonstrates master for guiding principles in daily work habits

Must have Ability to provide constructive feedback to agents, peers & leaders when appropriate

Ability to handle difficult situations

To apply click here

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